1.What Size Food Truck Do I Need?
A:The most common food truck sizes are 18′, 20′, and 22′, though trucks can range from 14′ to 24′, including the cabin.
2.Do you provide sample? Free or charge?
A:We provide samples, but there is a charge. The specific charge standard needs to be discussed.
3.Can I Use Any Size Truck?
A:Yes, you can choose any size, except in Washington, D.C., where trucks cannot exceed 18 feet in total length (cabin 7′ + box 11′).
4.What sizes of food trailers do you offer?
A:We offer food trailers ranging from 2.3m to 5m (7.5ft to 16ft). The most popular sizes for the US, Europe, and Australia markets are 3m, 4m, and 5m models. Custom sizes are also available depending on your business needs.
5.What materials are used in your food trailers?
A: Our trailers are built with:
High-quality stainless steel interior for food safety
Galvanized steel chassis for durability
Waterproof and rust-resistant exterior panels
This ensures long service life even in outdoor environments.
6.Can I customize the interior equipment?
A: Yes, All food trailers can be fully customized based on your menu. Common equipment includes:
Fryers
Griddles
Refrigerators
Freezers
Coffee machines
Sink systems
Our engineers will design the layout according to your requirements.
7.Can you customize the exterior design and logo?
A: Yes, We support full branding customization, including:
Custom paint colors
Vinyl wrapping
Logo printing
LED menu boards
This helps your trailer stand out and attract more customers.
8.Do your food trailers meet US or European standards?
A:Yes. Our trailers can be built according to the requirements of different markets including:
CE certification for the EU market
110V / 60Hz electrical system for the US
220V / 50Hz for Europe and Australia
9.Can your trailers pass local health inspections?
A: Our trailers are designed following international food safety standards with:
Stainless steel food-grade surfaces
Standard sink systems (3-compartment sink + hand wash sink)
Water tanks and wastewater tanks
However, final approval always depends on local health department regulations.
10.Do you provide VIN numbers for trailer registration?
A: Yes. For markets such as the US and Australia, we can provide VIN plates and chassis numbers for registration purposes.
11.How long does production take?
A:Standard production time is 20–30 working days, depending on customization and order quantity.
12.Do you ship worldwide?
A: Yes, we export food trailers worldwide including the United States, Canada, Europe, Australia, and New Zealand.
13.What shipping methods do you offer?
A: We usually ship by sea freight. Available trade terms include:
FOB
CIF
DDP (for some countries)
14.How is the trailer packed for shipping?
A: The trailer is protected with:
Waterproof film
Bubble wrap
Steel frame or wooden protection
This ensures safe transport during international shipping.
15.What is the minimum order quantity?
A: Our MOQ is 1 unit, making it ideal for small business owners and startups.
16.Can I see the production progress?
A: Yes. We will provide photos and videos during production, so you can monitor your trailer before shipment.
17.What if there is a problem after delivery?
A: Our support team will assist you with:
Remote technical guidance
Replacement parts shipment
Maintenance instructions
18.Are the Trucks on Your Website the Only Options?
A:No. All food trucks are custom-built to order, so you can design your truck to suit your unique needs.
19.Do I Need a Generator?
A:If you are not at a permanent location with land power, a generator is required.
20.Can I Ask More Questions About the Concession Industry?
A:Absolutely! We encourage you to contact us with any questions, no matter how simple.
21.Which countries have you exported to before?
A:We had exported to Europe (Belgium, Poland, Italy, France, Romania, Estonia, Morocco, Malta, Armenia, Spain, Switzerland, Portugal, Cyprus, Bulgaria, Slovakia, French Guiana, Poland, Denmark, Czech Republic etc. )
Americas: USA, Canada, Chile, Guam, Bahamas, etc.
Oceania: Australia, New Zealand, Papua New Guinea.
Africa: Seychelles, Egypt, Congo, Cameroon, Côte d'Ivoire.
Asia: UAE, Qatar, Saudi Arabia, Bahrain, Oman, Japan, Malaysia, etc.
22.Do you have an agent in our country?
A:We currently have agents in Australia, USA, Portugal, UK, Germany.
23.What certificates do you have?
A:CE certificate, ISO9001 certificate, vehicle identification code. For your registration in your country.
24.Where is your factory located? How can I visit there?
A: Our factory is located in Qingdao City, Shandong Province, China, You can take a plane to QingdaoJiaozhou International Airport.We will pick you up to airport!
25.Are you a trading company or a manufacturer?
A:We are a food trailer manufacturer and we have our own factory. You are welcome to visit our factory at any time, we accept any form of inspection.
26.How I can pay you?
A:We will write our account information in the invoice, you only need to take the invoice to bank .
27.What kind of payment terms can be acceptable?
A:We’re flexible for payment terms, including T/T, and of course Cash.
